1. Introduction

Welcome to Boatstuning.com. By placing an order on our website, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully before proceeding with your purchase. If you do not agree to these terms, you should not use this website or complete a transaction.

2. Eligibility

To make a purchase, you must:

• Be at least 18 years old.
• Provide accurate and complete information during checkout.
• Use a valid payment method accepted by our platform.

3. Order Process

3.1 Placing an Order: Once you add items to your cart and complete the checkout process, you will receive an order confirmation email. This email serves as acknowledgment of your order but does not constitute acceptance of your order.

3.2 Order Acceptance: We reserve the right to accept or reject any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity. If your order is rejected, you will be notified, and any payments made will be refunded.

4. Pricing and Payment

4.1 Prices: All prices displayed on our website are in RON and include applicable taxes unless otherwise stated. Shipping fees are calculated and displayed during checkout.

4.2 Payment: Payments must be made at the time of purchase via one of the accepted payment methods listed during checkout. If your payment fails, the order will not be processed.

4.3 Promotions and Discounts: Any promotional codes or discounts must be applied at checkout and cannot be retroactively applied to orders already placed.

5. Shipping and Delivery

5.1 Shipping Policy: Orders are shipped to the address provided at checkout. We are not responsible for errors in the shipping address supplied by the customer.

5.2 Delivery Timeframes: Estimated delivery times are provided for guidance only and may vary depending on location and shipping carrier.

5.3 Customs and Import Duties: Customers are responsible for any customs or import duties applicable to their orders.

6. Returns and Refunds

6.1 Return Policy: Products may be returned within 14 calendar days days of receipt, provided they are unused, in original packaging, and accompanied by proof of purchase.

6.2 Refund Process: Refunds are processed to the original payment method once the returned item is inspected and approved. Shipping costs are non-refundable unless the return is due to our error.

6.3 Non-Returnable Items: Customized or special-order items are not eligible for return unless defective or damaged upon arrival.

7. Product Warranty

We stand behind the quality of our products. Please refer to the specific product warranty provided for details. Warranty claims require proof of purchase and adherence to maintenance guidelines.

8. Limitation of Liability

Boatstuning.com is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products, including but not limited to loss of revenue or damage to property.

9. Governing Law

These Terms and Conditions are governed by the laws in force in Romania. Additionally, we inform you that, if deemed necessary, you have the option to use the SOL platform (Online Dispute Resolution), available on the website interface, or to file a complaint with ANPC for resolving any disputes or issues.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page. Continued use of the website constitutes acceptance of any changes.

11. Contact Us

For any questions regarding these Terms and Conditions, please contact us:

• Email: info@boatstuning.com
• Phone: +40 749 80 77 77
• Address: Judetul Dambovita,
  Crevedia, Str. Stadionului 178H, 137184